This unit describes the skills and knowledge required to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit.
It applies to individuals who have a role in inspiring and motivating others to achieve organisational goals and to model professionalism in their organisation and industry. Leadership is seen in the context of the organisational mission.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Performance criteria describe the performance needed to demonstrate achievement of the element.
1.1 Clarify objectives, values and standards in accordance with organisation s strategic direction
1.2 Establish linkages between organisational objectives, values and standards and the responsibilities of relevant groups and individuals
1.3 Ensure media and language used is appropriate to individuals and group circumstances
1.4 State clear expectations of internal groups and individuals and explain in a manner which builds commitment to the organisation
1.5 Address expectations of the organisation
2.1 Build trust, confidence and respect of diverse groups and individuals through positive role modelling and effective communication and consultation
2.2 Embrace, resource and effectively implement improvements to organisational and workplace culture
2.3 Demonstrate understanding of the global environment and new technology in work activities
2.4 Ensure actions convey flexibility and adaptability to change and accessibility
2.5 Ensure consultation and participation in decision making occurs with relevant groups and individuals where appropriate
2.6 Ensure decision making takes into account needs and expectations of both internal and external groups
2.7 Ensure decision making occurs in accordance with risk management plans for all options, and within appropriate timeframes
2.8 Ensure that the organisation is represented positively in the media and community
3.1 Assign accountabilities and responsibilities to teams consistent with their competencies and operational plans
3.2 Ensure teams are resourced to allow them to achieve their objectives
3.3 Empower teams and individuals through effective delegation and support for their initiatives
3.4 Create and maintain a positive work environment
3.5 Encourage teams and individuals to develop innovative approaches to the performance of work
4.1 Model ethical conduct in all areas of work and encourage others to adopt business ethics
4.2 Adapt appropriate interpersonal and leadership styles to meet particular circumstances and situations
4.3 Set and achieve personal objectives and work program outcomes
4.4 Ensure self-performance and professional competence is continuously improved through engagement in a range of professional development activities
4.5 Participate regularly in industry/professional networks and groups
About This Course
Evidence of the ability to use interpersonal and risk management skills to:
- clearly communicate the organisation s objectives, values and standards to a range of stakeholders using appropriate media and language
- influence, support and provide resources for individuals and groups to:
- participate in consultations and decision making processes
- contribute to innovation and improvements
- achieve their responsibilities and objectives
- facilitate consultative decision making processes with relevant internal and external stakeholders
- demonstrate ethical conduct and professional competence and continuing professional development
- encourage others to adopt business ethics and build their commitment to the organisation.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
- explain business ethics and their application to leadership
- outline leadership styles and their application in supporting the organisation s mission, objectives and values
- explain the impact of legislation in providing leadership in the organisation
- explain the organisation s mission, purpose and values
- describe organisation objectives, plans and strategies
- explain organisational change processes.
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:
- relevant legislation, regulation, standards and codes
- relevant workplace documentation and resources
- case studies and, where possible, real situations
- interaction with others.
Assessors must satisfy NVR/AQTF assessor requirements.