This unit describes the skills required to establish, expand and use strategic networks. It includes identifying features of required strategic networks, identifying or establishing network links with key stakeholders and building strategic relationships.

This unit applies to those working in generalist and specialist roles within the public sector.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work independently seeking advice as required, performing complex tasks in a range of familiar and unfamiliar contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

SKU: PSPGEN067 Category:


Performance criteria describe the performance needed to demonstrate achievement of the element.

1.1 Identify the strategic value and likely outcomes of participating in networks at an individual and organisational level.

1.2 Research and assess the benefits of existing networks.

1.3 Identify key stakeholders and their needs, expectations and roles.

2.1 Identify existing network links between key stakeholders, and identify and initiate strategies to maintain or expand them.

2.2 Establish and use new network links between self and key internal and external stakeholders.

2.3 Develop and maintain strong working relationships among network members.

3.1 Establish effective communication channels to exchange strategic information for the mutual benefit of network members.

3.2 Interact and consult with key stakeholders to anticipate developments that may impact on the organisation and require a strategic approach to dealing with them.

3.3 Identify and address misunderstandings and conflict situations.

3.4 Seek and act upon opportunities to improve communication processes and achieve mutually beneficial outcomes.

About This Course

Performance Evidence

Evidence of the ability to use interpersonal and risk management skills to:

  • clearly communicate the organisation s objectives, values and standards to a range of stakeholders using appropriate media and language
  • influence, support and provide resources for individuals and groups to:
  • participate in consultations and decision making processes
  • contribute to innovation and improvements
  • achieve their responsibilities and objectives
  • facilitate consultative decision making processes with relevant internal and external stakeholders
  • demonstrate ethical conduct and professional competence and continuing professional development
  • encourage others to adopt business ethics and build their commitment to the organisation.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain business ethics and their application to leadership
  • outline leadership styles and their application in supporting the organisation s mission, objectives and values
  • explain the impact of legislation in providing leadership in the organisation
  • explain the organisation s mission, purpose and values
  • describe organisation objectives, plans and strategies
  • explain organisational change processes.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:

  • relevant legislation, regulation, standards and codes
  • relevant workplace documentation and resources
  • case studies and, where possible, real situations
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.