This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice.

It applies to individuals working in leadership or management roles in any industry or community context. The individual could be employed by the organisation, but may also be an external contractor, the leader of a cross organisation team or of a self-formed team of individuals. The work group could be permanent or temporary in nature.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

SKU: BSBHRM405-1 Category:


Performance criteria describe the performance needed to demonstrate achievement of the element.

1.1 Make innovation an integral part of leadership and management activities

1.2 Demonstrate positive reception of ideas from others and provide constructive advice

1.3 Establish and maintain relationships based on mutual respect and trust

1.4 Take considered risks to open up opportunities for innovation

1.5 Regularly evaluate own approaches for consistency with the wider organisational or project context

2.1 Consult on and establish working conditions that reflect and encourage innovative practice

2.2 Introduce and maintain workplace procedures that foster innovation and allow for rigorous evaluation of innovative ideas

2.3 Facilitate and participate in collaborative work arrangements to foster innovation

2.4 Build and lead teams to work in ways that maximise opportunities for innovation

3.1 Acknowledge suggestions, improvements and innovations from all colleagues

3.2 Find appropriate ways of celebrating and promoting innovation

3.3 Promote and reinforce the value of innovation according to the vision and objectives of the organisation or project

3.4 Promote and support the evaluation of innovative ideas within the wider organisational or project context

4.1 Evaluate the impact of the physical environment in relation to innovation

4.2 Collaborate with colleagues about ideas for enhancing the physical work environment before taking action

4.3 Consider potential for supporting innovation when selecting physical resources and equipment

4.4 Design, fit-out and decorate workspaces to encourage creative mindsets, collaborative working and the development of positive workplace relationships

5.1 Pro-actively share relevant information, knowledge and skills with colleagues

5.2 Provide or encourage formal and informal learning opportunities to help develop the skills needed for innovation

5.3 Create opportunities in which individuals can learn from the experience of others

About This Course

Performance Evidence

Evidence of the ability to maximise opportunities for innovation by:

  • establishing procedures and practices that foster innovation including:
  • collaborative work arrangements
  • building team capacity to contribute to innovation
  • providing formal and informal learning opportunities
  • evaluating ideas
  • celebration and promotion of innovation
  • consultation
  • respectful communications and sharing of ideas and feedback
  • reinforcing the value of innovation to the vision and objectives of the organisation,
  • model ling behaviour including being receptive to ideas, giving constructive advice, evaluating own work, establishing and maintaining relationships based on mutual respect and trust, taking considered risks that provide opportunities for innovation
  • evaluating how the physical environment can be enhanced to support innovation and collaboration and collaborating on ideas to make improvements including in the selection of physical resources and equipment, and the design, fit-out and decoration of the workspaces
  • making changes to a workspace that will encourage innovation in at least one of
  • design
  • fit-out
  • decoration.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain the concepts and theories of innovation and how these link to innovation in practice
  • explain the context for innovation in the workplace including core business values, overall objectives, broader environmental context and the need to ensure the value and benefit of innovative ideas and projects
  • discuss the factors and tools that can motivate individuals to use creative thinking and apply innovative work practices
  • research the legislative framework that impacts on operations in the relevant workplace context
  • explain how different approaches to management and leadership can support or hinder innovation
  • discuss typical challenges and barriers to innovation within teams and organisations and ways of overcoming these including rewarding and celebrating innovation, coaching and learning, modelling behaviour and managing the physical environment.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the creativity and innovation and include access to:

  • workplace documents
  • case studies and, where possible, real situations
  • office equipment and resources
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.